Testimonials

Average rating for Metro ACS is
4.89 stars of 5 stars - based on 23 reviews.
Air Conditioner Repair at Desoto TX
left quoteThank you for sending Chaz! He is a quality employee all the way! Very polite and respectful and he took the time to fully explain our problem. And he arrived at our house timely. We will use this company again!right quote
 
Date of Posting: 24 July 2013
desotoTX 75115
Air Conditioner Service at Dallas TX
left quoteI enjoyed my experience with Metro Air company. They handled their business with professionalism and neatness. They worked fast and made no mistakes the first time through. Mr. Dubose of Metro Air, we appreciate you.right quote
 
Date of Posting: 23 July 2013
dallasTX 75339
AC Service at Dallas TX
left quoteLarry was very courteous and efficient. Job very well done on such a last minute late nite call. I appreciate metro air for their services and fast repairs. Thanks Larry..he deserves a raise! : )right quote
 
Date of Posting: 11 July 2013
dallasTX 75339
AC Service at Tyler TX
left quoteGreat service....Larry was great. We will definitely used again, thanks mucho!right quote
 
Date of Posting: 27 June 2013
tylerTX 75702
Air Conditioner Service at Mckinney TX
left quoteI would highly recommend Metro Air Conditioning. Their techcian, Larry who represented their company was honest, fair and professional. They put in an aluminum coil unit by Trane and a new thermostat. They cleaned and serviced both units and filled them with freon. They worked with me and did a wonderful job and beat other air conditioning providers in our area. I would use them again and I would ask for Larry.right quote
 
Date of Posting: 27 June 2013
mckinneyTX 75070
Air Conditioner Repair at Dallas TX
left quoteI called Metro AC and not only did they answer right away, they came out right away. I was expecting for them not to respond until Monday AM, but I was amazed. They are very professional and an asset to your company. I will use your company for all of my AC needs and will tell my friends and family. They make you feel like you are family right away. Your company must promote family values and courtesy. Please recognize them within your company.right quote
 
Date of Posting: 08 June 2013
dallasTX 75224
Air Conditioner Service at Dallas TX
left quoteWe have used them twice now and have had the best customer service! Great group of men that have come out both times and are always willing to fit us into their schedules. Definitely recommend!right quote
 
Date of Posting: 01 April 2013
dallasTX 75339
AC Problems at Rockwall TX
left quoteI just want to let you know about my experience with Metro Air Conditioning. Chaz D was my technician for both of my AC problems. Both times, Chaz was able to explain everything step-by-step. He knew exactly what the problem was and how to go about handling the AC repair. Chaz is a very polite young man, and has experience in what he does. To me, Metro Air Conditioning is #1 in responding promptly with excellent customer service and experienced employees like Chaz are a great asset to them. Thanks Metro and Chaz D for your help.right quote
 
Date of Posting: 27 March 2013
rockwallTX 75032
Air Conditioner Repair at Dallas TX
left quoteWe were long time customers of a different heating and air condition company. When we had a problem with our unit we called them out. The responding technician said the repair would be $1000 and he would not be able to order the part until the next week. I was disappointed. His next statement of 'you might as well just buy another unit' made me very suspicious as this unit was a fairly new unit. We called another company, Metro Air Condition Heating Services, to get a second opinion. The responding technician, Larry, came out and didn't find anything wrong with the unit, expect an oddly cut wire. The repair was about $80 ($920 less than the recommended repair from the other company and thousands of dollars less than an unnecessary replacement of a new central AC unit). Larry was very professional. When I shared what the prior company recommended and quoted, he simply said that was not what he was seeing as the issue and that he was glad to be able to help. Now that's a good work ethic and strong integrity. We will never go back to the old heating and air condition company we were with before Metro Air Conditioning Heating Services. Chaz and Cory, of Metro Air Conditioning Heating Services, have serviced our units since Larry's initial visit and we've been very satisfied.right quote
 
Date of Posting: 03 January 2013
dallasTX 75224
AC Replacement at Dallas TX
left quoteMy husband and I wanted to thank you Larry and Chaz for helping us out last week. We appreciate it very much you putting us up in a hotel for 2 nights as you had to get the part needed for our AC replacement. I had minor surgery on Thurs and needed a place to rest afterwards and that helped out tremendously. In Texas you sure can't stay or live in your home with the temperature of 89-90 degrees. Thank you again for your generosity. I have already given your name/number to a friend of ours who was in need for help with their system. Thank you!right quote
 
Date of Posting: 19 July 2012
dallasTX 75206

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