A Special Thanks to the owner & staff of Metro Air Conditioning, Heating Services. Thank you for your act of kindness during this Thanksgiving season. You and your staff were gracious and thoughtful enough to take the time to adopt a family from our church, by providing and personally delivering them Thanksgiving Dinner with all the trimmings. This was truly a Blessing to their entire family. You are the standard in which others should be measured. Thanks for giving back to the community and for providing top quality furnace and hvac repair services throughout Dallas Texas and the surrounding communities! May God Continue to Bless you and The Metro ACS staff.

New Galilee Baptist Church - Dallas, Texas 75215

 

"Metro Air performed a thorough examination of each room, crawl space, interior and exterior areas. The technician from Metro Air stated if they could get the master bedroom cool, then they would give us a $500.00 cash refund which was provided in writing. They offered several finance options with very low interest rates which made it affordable and easy to fit into our budget. Metro Air's estimate detailed step by step the equipment and work that would be performed with replacing the original two units. The work was completed timely, efficiently, and in a very professional manner. After the job was done, the technician called daily inquiring about the temperature in the house and master bedroom."

Reggie and Pam J. - Dallas, TX 75346

 

"Recently, I had a new air conditioning unit installed by Metro ACS. I wanted to let you know what a nice young man it was that came to discuss my needs for this new unit. He is an asset to your company. He was neat in appearance and a gentleman. He discussed repairs or the option of a new unit. While the unit was being installed, he came by to check on the progress and after the installation, he came to check on the new unit. I will recommend your company for their quality of work and their quick response to the customer."

Peggy E. - Houston, TX 77003

 

"I was mowing my lawn on Saturday morning and accidentally got too close to my A/C unit and broke a line. I called Metro Air and Ms. Letha Thompson answered the phone and she listened patiently as I explained my problem. She then assured me that she would put me on the board and a service technician would get back to me. But by it being the weekend, I was a little nervous and concerned that I would be without air for the entire weekend. I continued to call back every hour or so just to make sure I would not be forgotten. Letha was very calm, patient, and understanding and she assured me that I was still on the board and had not been forgotten. This may seem small and insignificant, but it is very difficult to get A/C service on the weekend, so she assured me at a time when I needed it the most. Please be assured that I will tell all my friends about Metro Air."

Alton D.

DALLAS, TX

 

"I want to say again how great my experience was with your company and the people in it. Corey was hard-working, and what really impressed me was that he showed up at 4:15PM for a 4:15PM appointment. That's rare these days. You were terrific on the phone keeping me informed of what was going on with my repair request. You made me feel as if I were the only customer you were trying to please when I'm sure you had dozens of customers wanting your attention. You can bet I'll use your company the next time I need HVAC work. I'll also spread the name of your company to anyone looking for HVAC work."

Dan M.

DALLAS, TX

 

"we have used Metro ACS for many years......they are honest, and do a super job."

Elizabeth M.
HIGHLAND PARK, TX

 

"the Tech was on time, did a very nice cleanup and explained everything and what it would cost.  I'd definitely recommend Metro Air Conditioning"

Jerry B.
FRISCO, TX

 

"quick service and very reasonable prices".

Thomas G.
ARLINGTON, TX

 

"......We called several Air Conditioning repair and services companies before I found Metro ACS.  Not only was the lady who scheduled the appointment very friendly, she worked with me to make sure that we could find a time that did not cause me to take off of work.  The $29 service call was by far the lowest price any of the service companies we called quoted.  The technician arrived 10 minutes early for our appointment and was so professional about explaining to me in simple terms exactly what was wrong with my air conditioning unit.  He fixed it in about 30 minutes and now it is working great.  I appreciate the honest and dependable service and would recommend Metro ACS to anyone needing a trustworthy and competent service company.  Thanks so much!"

Mary Thomas
PLANO, TX